Customer Service

We aim to provide the highest possible standard of service to all our customers, whether you're ordering a 500g pack of beans, several cases, or a full pallet.

We carefully pack up all customer orders at our Suffolk warehouse and send them by selected couriers. We keep delivery charges as low as possible with free delivery on any order of £40 or more.

Inevitably things sometimes go wrong but we'll always do our best to put it right. Please just get in touch to let us know if there's any problem with an order.

For further details please see our Terms of Service, Returns, Refunds and Exchanges Policy and Privacy Policy.